PAYMENT DETAILS
By submitting payment details Client agrees that he/she is entitled to purchase a subscription using this payment information.
Client agrees to pay all applicable, undisputed fees for East Valley Management Limited Services.
East Valley Management Limited make Refund only on credit card which was used for initial payment
IN CASE OF REFUND REQUEST
If Client decided to stop use East Valley Management Limited Services for any reason he/she can do it in 2 ways:
· cancel on unsubscription page.
· send email request to [email protected].
Client can request a refund in next cases:
· He/ she is not satisfied with provided services, its quality or/and content.
· Changed his/her mind within 14 days after purchase of East Valley Management Limited Services was made.
East Valley Management Limited reserves a right to request additional information in order to find out problem and assist Client professionally.
Due to Client convenience, refund can be requested via email [email protected] with the “Refund Request” on the subject line.
After all necessary verification East Valley Management Limited will send email to Client in order to inform about the resolution of pending request.
WAITING TIME
Client has to wait 10 business days to get reimbursement. Client can start to calculate 10 business days after he/she got an email confirmation.
East Valley Management Limited will process refund back to the same payment form which Client used primary.
If card is blocked Client will get refund back to bank account and for all additional information will have to contact bank directly.
DISPUTED PAYMENTS
East Valley Management Limited expects Clients to contact East Valley Management Limited directly in case if extra information regarding payments is needed.
All chargeback requests made by Client will be investigated by East Valley Management Limited and information will be provided to Client/ bank representative.
EXTRA PAYMENTS
East Valley Management Limited is not responsible for any additional expenses which Client has paid and which are not connected to East Valley Management Limited.
Last update: 30.10.2018